Messaging and Software Updating
is really only applicable to those who use C-Law on a computer which is connected to
If you access the internet from this computer via a software
firewall you may find that when you try to use C-Law software the
access may fail and your firewall may ask you if it is safe for
C-Law software to access the internet. This could also apply the first
time that you try to use the update utility to check for an update or
to download an update. C-Law will probably report that it could not
access the internet on this occasion but as long as you tell your
firewall that it is safe to allow access you should find that the
update and messaging features in C-Law work thereafter without a
problem. Please see below as to security.
Outline and privacy and
C-Law has the ability to access C-Law's
website via the internet to check for new updates and also to see if
there is a general informative user message posted there for users.
C-law users can also download an image of the C-Law
update CD and run the image directly -just as though it was a CD - to install
new C-Law updates if and when available. There are separate
instructions below about this.
There is a special section on C-Law's website
not accessible from a web browser that holds the files
necessary to provide this service.
Please note that no information from your computer is
sent to the website nor is any information held by C-Law of accesses to
its website. Unlike many commercial concerns C-Law Systems do not
attempt to keep such information. C-Law Systems believes that your
privacy must be respected.
C-Law takes sensible and reasonable anti
virus precautions regarding the files posted on its
website. However because they travel over as public network it cannot
guarantee that the files received by you are
free from viruses. Nevertheless to give you peace of mind and to try to
ensure that you are protected the C-Law files posted on our
website for you to access from our software are encoded password
protected files and are not downloadable as
executable computer files or images. After
download the files are not run. They are decoded into usable
computer files by the C-law software on your
computer and only then will they run or become capable of
infection. So it is pretty unlikely that they can
become infected in transit so as to be capable of causing your
computer any harm.
C-Law Systems however cannot guarantee this 100% and therefore advises
that you take normal precautions by
installing and running a general virus checker. Having taken all these
precautions to protect you C-Law Systems cannot be held responsible for
any problem caused by any external influences outside our reasonable
C-Law has the ability whenever it is started up to check for
and display an informative message in the title screen after you have
clicked on the OK button. This is intended as an aid to keeping you
advised of any important updates or bug fixes or issues that you might
need to know about your C-Law software. It is not intended that you
will frequently be bothered with messages. After the message
has appeared it will not appear again unless and until a new message is
posted on the C-Law website.
The message checking feature can be disabled from the Internet
Settings screen available from the Cashier menu under Settings (see below)
C-Law has the ability to check for new C-Law software updates
whenever it starts up and to advise you of their availability.
You can then choose to exit from C-Law to download and update
your computer immediately, or you can ask to be reminded again to do
This option can be disabled in the Internet Settings screen
available from the Cashier menu under Settings.
There is also an option on either the file menu or the Cashier
menu (under Management) to check for updates over the internet
manually. If an update is available the software allows you to download
and display on screen a page telling you what the update does
and why it has been issued.
This screen is available from the C-Law Cashier Menu under Settings.
The screen that appears allows you to customise how your
computer uses the internet when C-Law is running.
Never try to
The first checkbox allows you to completely disable all
automatic internet accesses for C-Law purposes. This does not prevent you from checking
manually for new updates from the option on the Cashier Management
menu. But it will stop the computer from accessing C-law's website
over the internet on first start up.
You will doubtless wish to check this box if your C-law
computer does not have internet access!
If you check this box the remaining boxes do not need to be
considered or changed.
Allow check for new
This allows you to disable the checking and displaying of
information messages in the title screen at startup if you so wish. It
is advised that you don't do this as the purpose of the messaging
feature is not to plague you with frequent "plugs" or adverts but to be
able to send you useful information regarding the software or its use
when it is appropriate and necessary.
The second option allows you to disable the ban on
repeat of information messages once they have been displayed.
for new updates
This allows you to disable the check over the internet at startup for
possible new updates to C-Law software. It also allows you to
be reminded if you choose not to update your software.
If a reminder 'delay' is active this will be over-ridden
should a new update become available - you will then be informed of
this at startup.
Click OK to apply the settings you have chosen.
Manual Checking for Updates
If you disable automatic checking at startup you can still carry out a
manual check yourself to see if the website is reporting a new update.
Go to either the File Menu where you choose "Update program"
or go to the Cashier Menu and choose Management and choose
"Software Update Availability"
You will see a dialogue as below
Click the CHECK button and the software will attempt to connect to the
C-Law website over the internet and download information about the date
of the available update.
If at this stage you have a
which blocks the attempted connection you will probably get a message
that the access has been blocked and need to tell your firewall (either
yourself or via your IT administrator) that it is safe for the C-Law
software to connect to the internet. Then retry - you may need to close
down and go into the update check again for this to suceeed. On most
firewalls you will not get this happen again as long as you tell
the firewall that
you are happy for the C-Law software to make internet connections in
Assuming you can connect the date of the update stored on the internet will be compared with
information from your own computer and a message will be shown to you
to confirm whether there is a new update available.
If there is a new update you can click INFO to see the C-Law report
screen with details of the available update.
You can if you wish request that the update is done. It will then be
queued and you will be taken to the update screen when you next close
down the C-Law software.
The C-Law Update
CD can now be downloaded
C-Law has for some years distributed a CD containing updates to the software for users to
run. This has the benefit of running outside C-Law (when it is not
running) so it can update all the C-law components. You can still obtain an
update CD from C-Law for you to put in your CD drive.
However from January 2009 you are able to download all the files
for the Update CD using C-Law's update software which will be installed
in your C-Law 2000 Program Files folder and will thus be accessible
from your Windows All Programs.
Once you have downloaded the files for the CD you can do one of three
things. You can run the CD files directly as though you had
inserted the CD without having to burn them to a CD. Or you can copy
them to a CD. Or you can copy them elsewhere eg: to a USB
drive. You can in the latter case find the files and click on the file
"ClawUpdate" to run the update on another computer if your C-Law
software is installed on another computer..
If you use the internet to update your C-Law software there
are TWO stages:
If you go through the first stage the second stage will be prompted and
called automatically for you to make things as easy as possible.
- Download the update CD files automatically using C-Law's
UPDATE software (called from C-Law itself or via your Program Files
- Run the CLAWUPDATE software you have just downloaded to
update your C-Law software - just like running the Update CD.
The need for this two stage process is so that the first stage can (if
needed) provide an updated second stage and then the second stage can
(if needed) update the first!
Please note that you
do NOT use Internet Explorer to access or download anything from the
C-Law website. It is all done automatically for you by the C-Law software!!
Important. The download of the C-Law software update can only started with the aid of
This will occasionally be changed and will be supplied to you when you
for software support. If you have not paid for support or have lost
your password please contact C-Law on 01548 857775 or Email to
As a security aid to protect you the downloaded zip file that makes up
the update CD is split into a number of separate downloadable files
which are re-assembled in the correct order by the C-Law software using
info from your password and the resulting single encoded zip file is
then unzipped using your password into a folder on your computer which
will be created (if it does not exist) as C:\C_LAW\UPDATER.
(You can when running the download software specify a different folder if you
to download the Update CD. The first stage - download the
Ways of invoking the software to do this.
You must NOT be running C-Law software when you come to actually do the
- The simplest way of doing this is from within C-Law when
you get a message that an update is available. Ask to do the update
- Go to the cashier menu and do a manual check - see above.
If an update is available you can ask to do it and close down C-Law.
- Go to Windows ALL PROGRAMS (from your start button)
and find C-Law 2000. Under the normal option to start C-Law
there should be an Update option.
You should see a screen roughly as below:-
(If you have called the software from within C-Law then the wording
will be slightly different as it will know if you can make an internet
The date shown will of course be the date of your software which will
not necessarily be what is shown above!
You then need to click "Check availability" to see if there is an
available update (even if this has been done within C-Law you still
need to do this)
If at this stage your Firewall
blocks the attempted connection you will need to tell your firewall
that it is safe and then retry - you may need to close down and restart
the update for this to suceeed. On most firewalls you will not
thereafter need to tell it again as long as you tell the firewall
that you are happy for C-Law software to always make internet
Assuming a connection can be made you should see a screen similar to
IF the screen has a red cross and tells you that no connection could be
nade then you cannot proceed.
If the date of the available download on the internet is the same, or
prior to, your installed C-Law software date then the screen will be
different and will tell you that your software is up to date - and you
will not see the "download now" button.
If the screen reports that there is an update available then click the
button labelled "Download now"
You should then see a screen as below:-
You need to type your current C-Law support password in the blank text
field and click OK. If you don't have one then contact C-Law Systems
(as in the screen picture text)
If your password is valid and accepted then you will be able to proceed
to do the download and you should see a progress bar recording the
download as it proceeds.
On a normal broadband connection it shold not take more than a minute
Once the download has completed the progress bar will disappear. The
next stage is for the software to unzip the protected file containing
the update CD files.
The downloaded and unzipped CD files need to be stored somewhere. If
you have downloaded an update before they will be placed in the same
folder as chosen on the last occasion. If this is the first download
you have done of a C-Law update you will see the following message:-
It is suggested that you click YES. If you click
NO then you will be allowed to browse to select (or create) a place where you want to
store the files.
(This is the folder where the copy of the Update CD will be created for
you and where the CD files will stay until next updated.)
Once the folder has been chosen you will then see another progress bar
showing the progress of the unzipping of the update CD files. This is
very similar to the one shown above so is not iluustrated here. Once
the unzipping has completed (probably about 10 seconds) you will see a
message as below:
Click the OK button to see the options
Assuming that C-Law is installed on the computer you should click RUN
UPDATE NOW. This will start the CD updater as though you had inserted the CD.
However as an alternative you can copy the update files to an
external drive (either CD or USB) to run the update on another
computer. You can do this anyway whether you choose to do it now as
long as you remember the folder where the files have been stored as is
shown on the screen.
If you choose to run the update now then you will effectively be
running the C-Law update CD (just as though you had placed it in your
The second stage - running the
NB The instructions which follow apply equally well if we have sent you an update CD to run.
If you clicked to run the update you should very quickly see the same
C-Law update screen that appears whenever you insert a C-Law update CD.
Click on NEXT for the next screen
The update date shown will of course vary according to circumstances.
The above illustration is just an example. Click on NEXT
This screen will vary according to circumstances and the tick boxes
that appear will vary according to what is needing to be updated at any
If in fact the software finds that nothing needs to be updated there
will be no ticks present and you can heave a sigh of relief and exit!!!
Assuming there are tick boxes present you should click the PROCEED button.
The files needed to update your computer will be copied and messages showing
progress displayed and then you should very quickly see a green message as below
This is a signal that the requested update has been completed
Click the EXIT button on the form on the screen and if you called the
software from within C-law you should find that C-Law reloads or
alternatively you will be back on your Windows desktop and can proceed
from there as you wish.
Thats all there is to updating your C-Law software by download. It is
new as of January 2009 but the hope is that it will make updating C-Law
software easier for everyone.